Decanting tenants a fantastic practice guide


Each time a recent disaster occurred, a respected Housing Association deployed an on-the-ground catastrophe response (CATS) teams could keep the many displaced tenants within the impacted area. The Housing Association required an urgent situation housing solution to the team which could provide:

• 24/7/365 entry to comfortable, long lasting accommodations

• Flexible leasing terms and duration of stay options

• Convenient locations from the affected regions additionally,

to make sure costs were managed effectively, the business required a remedy that included consolidated, centralised billing. Previously, associates were negotiating lease terms and signing agreements without company authorisation. This led to higher lodging costs, increased incidental charges and greater financial risks and exposure for both the employee as well as the client.


The Housing Association necessary to secure an all-inclusive emergency housing solution that will keep your charges down and streamline the billing process hence the CATS team could concentrate on meeting their tenant’s needs. Jigsaw, having its broad inventory of hotels, apartments, homes plus much more, surely could provide the Housing Association CATS teams with furnished apartments to have an extended stay over Four weeks. This solution offered several positive aspects, including:

• Major cost savings

By consolidating all disaster-related employee costs, using furnished apartments as an alternative to resort rooms, and identifying convenient options within a specific location, the customer was able to reduce staff overtime previously spent on invoicing and processing, eliminate temporary stay hotel taxes and caused Jigsaw to barter exceptional leasing terms for (2 month) stays.

• Improved operating efficiencies through centralisation

Centralisation of the temporary housing process through Jigsaw allowed the client to further improve operating efficiencies by providing one particular source for all housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time required for repairs or relocation. Providing an unexpected emergency housing solution for a leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered an even more comfortable, home-like environment with larger rooms, full-size kitchens and separate living spaces. This solution allowed the client’s employees to target less for the stress and inconveniences related to escaping home for long intervals plus much more on fulfilling the displaced tenant’s needs.

• Enhanced entry to critical information

Centralised event data allowed for simplified and consolidated catastrophe reporting. Additionally, this functionality provided enhanced reporting features very important to successfully managing expenses, sharing information and improving service. Results Through providing a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process plus more suitable housing accommodations, Jigsaw could conserve the client save a great deal of time, money and resources. Consequently, the Housing Association enjoyed a savings of more than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP for each apartment. For more information on this situation study or how Jigsaw perform together with you use a temporary housing solution for the catastrophe response teams, please call 0845 0000 792 or complete the proper execution below.

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