Decanting tenants an outstanding procedure guide


Every time a recent disaster occurred, a respected Housing Association deployed an on-the-ground catastrophe response (CATS) teams could offer the large numbers of displaced tenants from the impacted area. The Housing Association required a crisis housing solution for your team that may provide:

• 24/7/365 usage of comfortable, long lasting accommodations

• Flexible leasing terms and period of stay options

• Convenient locations from the affected regions additionally,

to make certain costs were managed effectively, the corporation required an answer that included consolidated, centralised billing. Previously, associates were negotiating lease terms and signing agreements without company authorisation. This led to higher lodging costs, increased incidental charges and greater financial risks and exposure for both the employee along with the client.


The Housing Association had to secure a comprehensive emergency housing solution that will reduce costs and streamline the billing process so the CATS team could give attention to meeting their tenant’s needs. Jigsaw, featuring its broad inventory of hotels, apartments, homes plus much more, surely could give you the Housing Association CATS teams with furnished apartments to have an extended stay over 1 month. This solution offered several advantages, including:

• Major cost savings

By consolidating all disaster-related employee costs, using furnished apartments as opposed to hotel rooms, and identifying convenient options in the specific location, the client was able to reduce staff overtime previously invested in invoicing and processing, eliminate temporary stay hotel taxes and caused Jigsaw to negotiate exceptional leasing terms for longer (2 month) stays.

• Improved operating efficiencies through centralisation

Centralisation in the temporary housing process through Jigsaw allowed the consumer to improve operating efficiencies by providing just one source for many housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time required for repairs or relocation. Providing a crisis housing solution for any leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a far more comfortable, home-like environment with larger rooms, full-size kitchens and separate areas. This solution allowed the client’s employees to target less about the stress and inconveniences in connection with escaping home for lengthy periods of time and much more on fulfilling the displaced tenant’s needs.

• Enhanced use of data

Centralised event data allowed for simplified and consolidated catastrophe reporting. Moreover, this functionality provided enhanced reporting features important for successfully managing expenses, sharing information and improving service. Results By giving a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process and much more suitable housing accommodations, Jigsaw surely could help the client save lots of time, money and resources. Because of this, the Housing Association experienced a savings greater than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP per apartment. To understand more about this case study or how Jigsaw can function along with you to supply a temporary housing solution for your catastrophe response teams, please call 0845 0000 792 or complete the proper execution below.

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