Digitalize your warehouse operations and ride the tech revolution

Retailers, Distributors, small businesses are looking at building automation that allow for functions such as artificial intelligence (AI), robotics, heatmaps, and intelligent routing, etc. It looks like you are playing catchup. Time to change?

The days of the foreman walking through a warehouse holding a clipboard and smoking cigarettes, shouting orders are gone. Before you start putting up your hand to say “we don’t allow smoking in the workplace anymore”, let’s talk about the foreman with the clipboard.

At least a decade ago, this would be the quintessential warehouse operator’s daily scene. It was even considered “romantic” for those who miss it.

Is there anything wrong with this image? If you haven’t guessed by now – it’s that almost dirty word of “manual”. Sure, it may not be four letters, but in today’s warehousing and fulfilment landscape – the dreaded swear word may be doing its rounds in your facility when things go missing, customers start complaining or worse still – clients start going elsewhere.

We are seeing more retailers and brands investing in artificial intelligence (AI), robots, and other technologies. Science fiction? It’s a nightmare for anyone not moving in the same direction.

We are, my friends from the warehousing and fulfilment business, talking about automation – and we don’t mean the drinks vending machine.

If you’re not automated, this is the time to consider it seriously. Just like how your customers such as the distributors, the retailers and the brands are moving up the technology chain, you should at least catch up quickly.

Customer portal

Let’s start by looking at how to keep your customers informed in real-time and anytime. This means setting up what is called a customer portal. They will pay a lot to have your space, and they look forward to receiving the next shipment when they arrive. As organizations running a living, breathing business, they need to know how much inventory they have and where it’s stored. So, knowing all this with accuracy and in real-time is crucial. With consumers trends changing in the blink of an eye – accuracy and speed is the most important thing.

Mobile barcode scanning

An electronic device can register a wide range of data simply by scanning the SKU. This is extremely useful. The data is instantly stored in the system unlike paper recording, which can lead to errors and loss of sheets of paper. Imagine being able to pull out data on demand or sharing it with customers instantly – the machine helps you do that.

Billing automation

How many times have you heard people say, “Have I billed company X or not?” Billing not made means not charging for services rendered. Paying in cash is more expensive than not getting paid. When billing is automated, the machine never forgets and it even sends reminders if payments are not received.

Prepare for the flood of orders

Customers are quickly moving to multi-channel or omnichannel distribution. If business is strong, an increase in order processing will strain your resources. All hell probably breaks loose when orders go up by two or three hundred percent.

Prepare for the huge volumes, inventory allocation by letting WMS help you. WMS will help you to smile from ear to ear as the money comes in, rather than trying desperately to keep up.

Like the Dutch building levees in anticipation of the big floods, you too should get digital help to prevent being drowned by the “big event”.

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