Free CMQ/OE Practice Test
1. One impediment to bringing about effective change would be that the subjects being studied may intentionally or unintentionally change their behavior since they’re aware they’re being monitored, and not on account of any fundamental elements of the experiment. This is known as the:
Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with Practice Questions
2. The theories of Abraham Maslow are foundational elements of which of these management styles?
Scientific management
Hr management
Management by objective
Management by results
3. The ability management approach in which individuals add their knowledge to some common storehouse (such as a database) is actually a:
Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy
4. Six Sigma has five phases (DMAIC), it uses many tools that aren’t a proprietary area of the methodology. Which of these outside tools commonly used in Six Sigma would utilize an Ishikawa diagram?
TRIZ
Taguchi methods
Five Whys
Quality Function Deployment
5. The Rummler-Brache approach to business processes is called the:
Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers
1. A: Hawthorne effect. The name comes from studies of workers at a factory called Hawthorne Works noisy . area of the last century. The study discovered that when workers know they’re being monitored within the cmq oe essay questions, the outcome from the experiment are generally unique of those achieved by workers taking part in an identical experiment who are unaware actually being monitored. Sometimes the gap is positive, and often the gap is negative, when workers know they’re being observed within the experiment, the outcome tend to be skewed, and also this has to be taken into consideration.
2. B: Hr management. Abraham Maslow’s theories are foundational to the hr management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by way of a hierarchy of needs, which many people have described as a pyramid. In the bottom would be the most elementary physical needs, then safety, then love/belonging, then esteem, with self-actualization at the top. Maslow believed that just isn’t possible for folks to achieve the purpose of meeting their higher-level needs if their lower level needs aren’t already being met.
3. C: Codification strategy. The ability management approach in which individuals add their knowledge to some common storehouse (such as a database) is actually a codification strategy, or push strategy. One other answer choices all instruments or strategies commonly used in knowledge management.
4. C: Five Whys. An Ishikawa diagram, also referred to as a fishbone diagram, can be included in the 5 Whys technique for getting to the foundation of a problem. The diagram concept was developed by Kaoru Ishikawa, and it’s also commonly used for product design and defect prevention purposes.
5. B: Nine Boxes Model. The Rummler-Brache approach to business processes is called the Nine Boxes Model. It is made up of three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is usually employed in the appearance of employee training programs.
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