Tip 1
Have a look at accreditations
For the water treatment company, the LCA certificate is the a very important factor you need to be receiving inside the post come the end of August. And it’s challenging to get! Eminating from the individual that needed to sign up for the re-registration, it’s stressful. Following the work associated with putting everything together, there have been the weeks of panic between delivering the re-registration documents and receiving the certificate. The accrediting company needs evidence that you’re doing that which you say you are, and every member will get audited – generally every couple of years (and that means you really can’t ensure it is all up!).
Tip 2
Test their technical knowledge!
The truth that the company you may be paying should know their stuff may appear just like an obvious examine make, but exactly how often does one just trust your suppliers understand what they do without testing them about it? I might highly recommend quizzing your water treatment supplier on their own knowledge – legionella control will be the law and you need to know you’re receiving the best.
Obviously the way you test them depends on the extent of your knowledge. You simply can’t ask them a matter you never understand yourself! Doing some investigations and relating it to your equipment or a problem on your own site ought to be sufficient.
Tip 3
Money isn’t everything
Everyone knows that working to a financial budget is standard when being employed by any business and exactly the same at B & V. However, it’s usually genuine that the lowest priced costs are never the best.
Water treatment is an authorized requirement. For those who have a Legionella outbreak in your site you will be in charge of any repercussions. It’s some of those sad facts of life. So why pay for the minimum possible to remain, and everybody else, safe? With budget prices comes budget service that is certainly something you CAN’T afford.
The other indicate make on this subject is one that applies to any service you might be buying… hidden costs. This is how companies who charge what appears to be a ‘too helpful to be true’ rate make their cash. Because, like the saying, whether it seems too helpful to be true, it always is.
Tip 4
Testimonials and references are everything!
It isn’t really what companies say about themselves that matter, it’s the other people say on them.
Ask a potential water treatment supplier for just two or 3 testimonials or references. Contact many of these people – whenever they much like the company enough to present a testimonial or accept to act as a referee they won’t mind you calling them to check on. Question them questions to see what water treatment was carried out on site. If your water treatment company would like your organization, they are going to offer you information of sites the location where the work was similar to what it is will be on yours. Bingo – you’ve eliminated any made-up testimonials but happened to be a great understanding of how the company works and appearance after their customers.
Tip 5
Remember that it’s your site!
Always remember that whenever you employ a water treatment company to operate on your site, you’re employing them to manage your equipment. Should they put the wrong corrosion inhibitor in, say, your cooling tower, You’re one that will cover a fresh one if this all fails.
Because of this, there are two things you need to keep in mind:
1) It’s your site and so your rules. Be sure you utilize a water treatment company to know and respects this as they’ll respect your equipment too. A fantastic relationship means less mistakes.
2) This time follows on through the last. It’s your site – if you’re unsure about anything at any point, ask. Unless you feel like they certainly the best on your site, or making mistakes, use someone else.
Too many people contain the “too much effort” attitude when it comes to changing supplier. But, in the event you need the slightest doubt that your particular current supplier isn’t doing the job properly, you’re throwing your dollars away. In the end, can you possess a staff member putting in half the necessary amount of effort, or otherwise not telling you what exactly they actually do and why whenever you ask.
Tip 6
An advanced ‘complicated customer’
No two sites are identical when it comes to treating water, but generally most sites possess the standard cooling towers/boilers/closed systems situation. You can find, however, individuals out there who require that which you in the industry want to call ‘specialist applications’.
Now I’m writing about the assumption that you know if you’re a ‘specialist application’ site or otherwise, but if you know not every water treatment companies are as communicative as everyone want, I’ll explain briefly:
‘Specialist application’ identifies sites that have ruthless boilers, large cooling towers, ro plants or something like that as equally ‘complicated’.
The majority of water treatment companies do do not have the detailed knowledge or specialist products necessary to manage your preferences. Make sure you learn just what your potential supplier plans to do and just what treatment regime they’ll use. Then have a second opinion from another water treatment company.
References also come into play again here. Ask them for info of another site where they’ve treated the same equipment as they will probably be treating on yours. Use an organization with previous experience – it isn’t really worth a chance becoming a ‘trial’ site.
Tip 7
Added value
A great water treatment company will always present you with strategies to saving cash on-site (one other reason why the lowest priced original quote is not always the best). There are plenty of ways of lowering costs that your particular water treatment supplier should show you.
Obviously every web site is different and then we couldn’t tell you what would necessarily be right for you, but a majority of instances of means of cutting cost is the following:
1) Running your cooling tower or boiler with the optimum cycles of concentration (this may help you save water AND chemical usage) OR
2) Ensuring the boiler hotwell is running on the optimum temperature (that will minimize chemical usage).
It’s as easy as that! Picture this if you are reading through a proposal from a water treatment company.
Tip 8
Innovation
Anything good clients are constantly researching new ways of making things faster and easier. It’s really no different in water treatment industry. There are lots of things available that are making water treatment more automatic, and sites adhering to legislation.
It’s worth asking a potential water treatment company when they’ve any ‘non-traditional’ services available – in case you don’t have any intention of with them. For the reason that? Companies that are trying to last will forever look ahead. You dont want to discover you’re still while using the traditional temperature check method while all of your competitors are saving time and cash using new and innovative ways!
Tip 9
Think about risk assessments
If the water treatment risk assessment accomplished on the web site is wrong, all the water treatment carried out next will probably be also. Well, for the next 2 yrs at the very least. And when precisely the same company perform the review? It’s going to be wrong for your couple of years from then on too.
Always ask to view an example risk assessment. Generally, greater detailed and organised the risk assessment the better. Good water treatment companies please take a lot of time as well as over risk assessments because they realise their importance. As soon as it’s done, compare it which has a risk assessment created by another water treatment company. In case you have picked well, the gap in quality ought to be immediately apparent.
Tip 10
Shop around!
It’s a lot more than okay to do a little bit of digging on how your potential water treatment company runs their business. What’s their complaint procedure? Even during the best or best companies mistakes happen, and complaints are lodged. Just what exactly do they do if something goes wrong to suit your needs?
What’s their standard and express delivery times and exactly how much will they cost? Ensure believe you’re receiving a wonderful service only to find out that the standard delivery here we are at chemicals is 14 days because they’re manufactured in some obscure country in order to save costs. And just what in case you exhaust chemicals altogether? In case your supplier doesn’t need an overnight service for chemical deliveries, or it is the planet earth as it needs to be sent over a plane, you do have a problem.
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