Attention Amazon sellers: you most likely are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is due to you whenever Amazon mis-handles your inventory. Amazon manages something like 350 million products worldwide, so it’s no surprise that inventory discrepancies are going to sometimes occur. After they do, incorrect transactions for lost, damaged, or destroyed, and other Amazon fee overcharges qualify for Amazon FBA reimbursement.
Generally, it’s up to you to identify occurrences that be eligible for a Amazon FBA reimbursement and submit the proper claims. The full process is difficult and time-consuming. Also, observe that claims for any of such errors have to be filed within 1 . 5 years of the occurrence.
The guide reduces what Amazon FBA reimbursement is, and just how you are able to most easily recover money that’s rightfully yours.
Varieties of Amazon FBA reimbursements
The 5 premiere reasons behind Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s common for inventory to have lost throughout shipping or misplaced inside the warehouse. Another common cause is incorrect barcoding. Whatever the reason, the only method to be certain what’s going on inside your inventory is usually to carefully research your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged inside the warehouse along with the path of shipping. There’s a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
Within the Amazon fulfillment center
En route from the fulfillment center for the customer
En route to fulfillment center
Missing in fulfillment centers within the last Thirty days
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a substantial proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit assists you to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid for
Returned Not Refunded after 45 Days: customer received reimbursement, but did not return them
Return Overcharge: customer refunded more than initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned and then damaged
Return after Sixty days: customer granted an exception towards the refund guarantee following your usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or eliminate your inventory without your permission. Nonetheless they do owe you Amazon FBA reimbursement if this does. The only way to be positive about this is to continually track inventory within your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to ascertain storage fees. Incorrect product measurements and weights can result in higher storage, shipping and commission fees.
It is your responsibility to determine if such fees are overcharged and offer proof within an Amazon claim that supports lower product size and weight.
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