Attention Amazon sellers: you most likely are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is a result of you whenever Amazon mis-handles your inventory. Amazon manages something such as 350 million products worldwide, so it’s wonder that inventory discrepancies will certainly sometimes occur. When they do, incorrect transactions for lost, damaged, or destroyed, or another Amazon fee overcharges are eligible for Amazon FBA reimbursement.
Typically, it’s up to you to distinguish occurrences that qualify for Amazon FBA reimbursement and submit the proper claims. The full process is hard and time-consuming. Also, observe that claims for any of the errors must be filed within 1 . 5 years with their occurrence.
The following information breaks down what Amazon FBA reimbursement is, and just how you’ll be able to most easily recover money that is rightfully yours.
Kinds of Amazon FBA reimbursements
The five premiere factors behind Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s common for inventory to get lost throughout shipping or misplaced inside the warehouse. Another common cause is inaccurate barcoding. Unpleasant, the only method to make certain what’s going on in your inventory would be to carefully research your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged in the warehouse and in the path of shipping. There’s a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
Within the Amazon fulfillment center
En route from the fulfillment center towards the customer
To fulfillment center
Missing in fulfillment centers in the past 30 days
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a tremendous proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit can help you determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid
Returned Not Refunded after 45 Days: customer received a reimbursement, but did not return them
Return Overcharge: customer refunded more than initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned and after that damaged
Return after Sixty days: customer granted an exception on the return guarantee after the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or get rid of your inventory without your permission. However they do owe you Amazon FBA reimbursement in the event it does. The only method to be positive about this is to continually track inventory as part of your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to find out storage fees. Incorrect product measurements and weights can lead to higher storage, shipping and commission fees.
It’s responsibility to find out if such fees are overcharged and offer proof within an Amazon claim that supports lower product weight and dimensions.
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